The Problem to Solve
Our team was tasked with transforming the management of a power company’s line undergrounding program from manual spreadsheets to an integrated, web-based cloud app, serving all team members and external vendors to increase productivity and efficiency.
The Breakthrough Approach
Working to define the application goals and vision, personas, sitemap and key user flows.
As the Lead User Experience Architect, Corey designed wireframes based on the initial design discovery phase and documented requirements/prioritized features related to the program.
Design activities included: Information architecture (IA) for the web and tablet-based application, User flow documentation, determining appropriate interaction design patterns and performing usability tests.
What We Achieved
Designed, developed, and deployed the first native cloud application at the company in less than one year, managing 22,000 miles of powerline undergrounding.
A savings of around 8 hours a week in productivity for every team member (a team of about 400 projected for 2022, a 300% increase) over the 30- year program.
Projected savings ~$5 million each year in productivity.
UX design influenced and evolved an enterprise-wide design system and brand standards.